We love to hear what our customers think of our service, good or bad! Who doesn’t love to see customer reviews saying that they’re amazing? But we’re not ego-maniacs – if you’ve got a gripe or complaint, we’re all ears. How else are we going to get better at what we do?
We’ve already had some great responses from previous customers and have so far averaged a score of 8.9, which we are very pleased about. Every single one of our customers is invited to leave a review on our Trustpilot page a week after they place their first order, so you can be sure that we are not selectively picking our customers based on how we think that their order went! We cannot remove reviews from our page, unless they contain offensive language or can be proven to be fake, so everything that you read is an accurate reflection of our customers’ views.
As you may well know, our packaging options revolve around 3 main categories.
bhofack2 / 123RF Stock Photo Copyright: picccola / 123RF Stock Photo Copyright: nikilitov / 123RF Stock Photo” width=”768″ height=”280″>Whilst hearing about our customer service is always great, we’d really love to hear what customers think of our individual products in these categories, in terms of the quality, cost and range of products on offer. This way, not only can we get useful feedback that we can use to improve, but potential customers reading through our reviews can get product tips from previous customers – therefore helping everybody!
In summary, we would love feedback from you on the following aspects of our service:
- product quality;
- delivery time;
- customer service;
- anything else you can think of!
Just click the image below to go through to our Trustpilot page, read our customer reviews and maybe leave one yourself… Whilst you’re here, why not take a look at our recent blog post explaining why glass is so much better than plastic?